Delivery & Return

Shipping & Delivery

After confirming your purchase, we will ship your order using the delivery method you selected, either through our dedicated shipping agent or via Amana Express.

• Amana Express: Delivers to your specified address within 3 to 7 days for main areas.

• Dedicated Shipping Agent: Works across multiple cities to deliver products within 1 to 3 days.

• Shipping fees are calculated at checkout based on the governorate you select.
  
  For more details, Learn more.

Returns & Exchanges

All our customers are entitled to returns and exchanges, covering all products available in our store.

• Products are eligible for returns and exchanges according to the terms and conditions listed on this page.

• Returns and exchanges can be requested upon inspection before receiving the product, in the presence of the delivery agent, within 10 minutes.

• Exchanges can also be requested within 1 day, with applicable shipping fees for replacement items.
  
  For more details, Learn more.